Shipping Policy
Order Placed
Immediately
>> Processing
1 to 3 business days
>> Dispatch
After processing
>> Delivery
8 to 12 business days
DELIVERY TIMES
Below you'll find the average delivery times for all our orders:
| Stage | Timeframe |
|---|---|
| Order Processing | 1 to 3 business days (may take longer if the order is placed on a Friday evening or over the weekend) |
| Estimated Delivery | 8 to 12 business days after dispatch |
HOW TO PLACE AN ORDER
Ordering with Niamh Galway is as simple as possible. Follow the steps below:
1. Product
Go to the product page and add the item you want to your cart by clicking the black "Add to Cart" button. Make sure you've selected the correct variants.
2. Checkout
Click "Proceed to Checkout." On the information page, enter your correct address details. Once filled in correctly, click "Continue to Shipping."
3. Review
On the Shipping page, verify the address details you entered. This is where you'll see that all shipping is completely free. Click "Proceed to Payment."
4. Payment
Select your preferred payment method. All payments are processed via SSL — you can always count on a secure payment environment.
5. Confirm
Click "Complete Order" and you'll be redirected to your chosen payment method. Follow the instructions to complete your purchase. If you run into any issues, contact us.
PAYMENT METHODS
At Shop name, all payment methods are SSL-encrypted, so you can always count on a secure payment environment.
| Method | Details |
|---|---|
| Credit Card | AMEX · Mastercard · Maestro · Visa |
| PayPal | PayPal account |
| Klarna | Deferred payment |
| EPS | Electronic payment |
| Sofort | Instant transfer |
| SSL | All payments encrypted |
SHIPPING COSTS
We cover shipping costs on all orders. All our products are delivered door-to-door, 100% free of charge. No minimum order value is required.
ORDER DISPATCH
Found the perfect look or accessory on our website? We want you to enjoy it as soon as possible! That's why we make sure your order is processed and shipped as quickly as we can.
To offer fair prices on our products, we collect orders in bulk and ship them all together once we reach the minimum required quantity. We appreciate your understanding and your willingness to help us build a better, more sustainable world.
Note: Like many other online stores, we're often very busy, and delays can occur. Please keep this in mind when placing your order. We'll do everything we can to ship your order as quickly as possible.
To make sure your order is dispatched today, please contact us by email. Our customer service team will be happy to advise you on the best solution.
Chapter 1
2015 - A STITCH IN GALWAY
Where It All Began
It started at a kitchen table, not a design studio. A few metres of linen, a borrowed sewing machine, and an idea that clothes could be simple, honest, and made to last. The first pieces weren't sold they were made for family, for friends, for anyone who needed something warm before the Galway rain came in. Word travelled faster than expected, and soon strangers were asking where they could get "one of those jumpers."
Chapter 2
2019 — THREADS FIND THEIR WAY
From One Table to a Small Studio
By 2019, the kitchen table wasn't enough. We moved into a small studio space above a shop on the west side of town, still small enough that everyone knew everyone. We started selling at local markets on Saturday mornings, learning what people actually wanted to wear , not just what looked good on a rack. Every piece was still cut and finished by hand, and it stayed that way on purpose.
Chapter 3
2026 — NIAMH GALWAY TODAY
Still Home, Just a Little Bigger
Today, Niamh Galway reaches further than that first kitchen table ever could ,but the way we work hasn't changed. Every collection is still designed in Galway, every fit still tested on real people, every detail still considered by hand before it reaches you. We grew because people believed in something simple: clothes that feel like they belong to you, made by people who care that they do.